Incsub completely changed the face of online education when it launched Edublogs in 2005, the largest education-focused blog network built on WordPress. It then defined and pioneered the premium WordPress plugin, theme and services industry when it launched WPMU DEV, the first membership marketplace for WordPress, Multisite and BuddyPress. Incsub now hosts millions of sites across Edublogs, CampusPress, and WPMU DEV Hosting and continues to provide quality plugins, themes, training, services and A+ rated support. The team at Incsub is committed to building quality products and services for WordPress that make site creation, optimization, security and management simple for everyone. Incsub uses a distributed workforce that allows them to work with the most talented and dedicated staff from around the world.
CampusPress Site Specialist (WordPress, PHP, MySQL, HTML, CSS)
- Job Type Full-Time, Remote
- Qualification BA/BSc/HND
- Location Lagos
- Job Field Website Development, Technical support
Details
- We offer an exciting opportunity for talented individuals to join our team as a CampusPress Site Specialist.
- As a leading provider of WordPress solutions for educational institutions, we empower our clients with visually stunning and highly functional websites tailored to their unique needs.
- Working with cutting-edge technologies and a supportive team, you’ll have the chance to showcase your creativity, champion accessibility, and contribute to innovative projects that make a real impact. Join us in creating exceptional online experiences for educational communities worldwide. You’ll be working on various WordPress projects across CampusPress, and Edublogs.
- We’re looking for a person who will be able to also work on weekends and is available to work on the following schedules: 1:30 am – 6:30 pm UTC
Responsibilities
- Utilize FSE themes and a carefully curated set of plugins to architect aesthetically pleasing and functional websites tailored to our client’s needs.
- Showcase your creativity by crafting engaging and customizable templates within the Full Site Editing environment, contributing to the uniqueness of each project.
- Infuse accessibility into design aesthetics by expertly writing Custom CSS code, ensuring websites are not only visually appealing but also adhere to inclusive accessibility standards.
- Foster a collaborative environment by engaging in daily communication with the team. Provide regular updates on project progress, ensuring everyone is aligned and informed.
- Uphold the quality standards of our websites by meticulously conducting Quality Assurance (QA) checks. Ensure each site meets the highest standards of performance, functionality, and design.
- Showcase your innovation by implementing custom-made Gutenberg blocks, elevating the websites’ functionality, and offering unique solutions to meet diverse client requirements.
Qualifications
- Demonstrated expertise in customizing WordPress websites using the Block Editor (Gutenberg).
- Hands-on experience with WordPress themes, plugins, and the overall WordPress ecosystem.
- Ability to collaborate with team members to troubleshoot and resolve technical issues related to WordPress websites.
- Ability to recreate sites by using WordPress Site Editor themes (i.e. Twenty Twenty-Four)
- Proficiency in using the WordPress Block Editor (Gutenberg) to create and customize content layouts without extensive coding.
- Understanding of Custom CSS for fine-tuning and styling adjustments within the WordPress environment.
- Strong comprehension of website development principles and best practices, with a focus on non-developer perspectives.
- Effective written communication skills, enabling seamless collaboration with team members.
- Ability to work collaboratively in a team environment, contributing to a positive and productive work culture.
- Previous experience in website design or development, even if it’s at a non-developer level, to understand the workflow and processes.
- Familiarity with additional web technologies such as HTML, JavaScript, and PHP, with an emphasis on understanding rather than coding proficiency.
- A willingness to adapt to evolving technologies and a keen interest in continuous learning to stay updated with industry trends.
- A problem-solving mindset with the ability to think creatively and find solutions to challenges that may arise during website customization.
- Understanding and appreciation of user experience (UX) principles to ensure websites are not only technically sound but also user-friendly
Skill-Set:
- WordPress, Multisite Networks, English language, Communication, PHP, MySQL, HTML, CSS.
Job Benefits
- Flexibility
- Very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years; the longer you serve, the higher you deserve
- General expenses budget yearly; the longer you work, the more you get
- Our company values are that family and friends come first, and we always look to promote internally!
How to apply
What Should I Do Now?
- Download our CampusPress Sales Support Specialist Task Sheet, answer those questions and submit your application. It’s that simple!
- We are unable to consider applications that fail to demonstrate a high level of written communication.
Hiring Process
- Our hiring process includes the attached task, if successful a 2nd task will be sent and an interview with our management team will follow, enclosing a 3rd task.
CampusPress Sales Support Specialist (WordPress, SaaS sales & Education)
- Job Type Remote
- Qualification BA/BSc/HND
- LocationNot specified
- Job Field Sales / Marketing / Retail / Business Development
Details
- We are looking for some epic talent to join our CampusPress family.
- You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest!
- Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff.
- The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications.
- Our team works in shifts, and we aim to provide 24/7 coverage to our customers.
Responsibilities
The role involves:
- Responding daily to any inbound/outbound leads assigned to you
- Scheduling calls with potential clients
- Providing quotes
- Setting up networks for trials and answering any pre-sales questions
- Keeping the CRM for your clients and active deals up-to-date
- Assisting with onboarding new clients. This includes, but is not limited to, leading admin training, assisting with the migration of a network, and setting up the initial network.
- Ensuring clients have a positive experience throughout their interaction with our team
- Being an active part of the Incsub team.
- Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!
Qualifications
Must Have:
- Experienced with WordPress
- SaaS B2B sales experience
- Fluent in English to communicate effectively.
- Knowledgeable about the education industry (US higher education preferred)
- Experience working with clients located in the US, Canada, and Australia
- Excellent written and verbal communication skills
- Ability to work full-time (40 hours/week)
- Ability to work during US time zones
- Ability to meet deadlines and multitask
- Organized and detail-oriented
- Experienced with Google Apps (Docs, Spreadsheets, Meet)
Skill-Set:
- WordPress, Customer Support, Education Industry Knowledge, English language, Communication, Hubspot, Jira, Helpscout, SaaS B2B sales.
Job Benefits
Flexibility:
- Very attractive working conditions for the right candidate
- 28 days paid leave per annum (up to 35 days)
- Opportunities for paid travel to attend WordCamps and other industry conferences
- Long service leave (3 months off paid) after you’ve been with us for a while
- Up to 2 months salary bonus based on company growth targets
- Technology budgets every three years; the longer you serve, the higher you deserve
- General expenses budget yearly; the longer you work, the more you get.
How to apply
What Should I Do Now?
- Download our CampusPress Sales Support Specialist Task Sheet, answer those questions and submit your application. It’s that simple!
- We are unable to consider applications that fail to demonstrate a high level of written communication.
Hiring Process
- Our hiring process includes the attached task, if successful a 2nd task will be sent and an interview with our management team will follow, enclosing a 3rd task.
